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Harrington adopted the title "weak high quality fees" to emphasise the perception that expenditure in detection and avoidance of products failures visit our website is larger than offset by means of the private discounts in reductions in merchandise failures.
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Resultant COPQ are costs incurred for the reason that unacceptable services had been delivered to The shopper, ensuing from earlier decisions regarding how Significantly to speculate in controllable COPQ.[5]